Privacy Policy

Operated by Fractions Studio
Last updated: January 11, 2026

Overview

Better Operators (“we”, “our”, “us”) is a publication created and operated by Fractions Studio, a Toronto-based business focused on helping people develop stronger intuition and decision-making skills in the AI era.

We are committed to protecting your privacy and the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we share it, and your rights.

If you have questions, contact us at: hello@betteroperators.com

About Us

Better Operators is part of Fractions Studio, headquartered in Toronto, Ontario, Canada.

This Privacy Policy applies to information collected when you interact with:

• betteroperators.com (the “Site”)
• fractions.studio to the extent it relates to Better Operators content
• Email communication with us
• Our newsletter hosted on Substack at https://betteroperators.substack.com

Better Operators uses Substack to manage subscriptions, deliver content, and store subscriber information. Substack processes your data under its own privacy policy.

What This Privacy Policy Covers

This Policy applies to personal information we collect directly through our Site and communications, including when you:

• Visit betteroperators.com
• Subscribe to our newsletter
• Contact us by email
• Interact with content or forms on the Site

This Policy does not cover:

• Any personal data processed independently by Substack
• Third-party websites linked from the Site
• Data handled by external platforms used to deliver newsletters or analytics

Please refer to Substack's Privacy Policy for details on how Substack handles your data.

Information We Collect

1. Information You Provide Voluntarily

This includes information you provide when you:

• Subscribe to the newsletter
• Email us
• Fill out a form or respond to a survey

This may include:

• Name
• Email address
• Any message content you send

Better Operators does not collect payment details on this Site.

2. Information We Collect Automatically

We may automatically collect information such as:

• IP address
• Browser type and version
• Device information
• General geographic region
• Pages visited and time spent
• Referral source

This helps us understand how the Site is used and improve content and performance.

3. Information Received From Substack

If you subscribe via Substack, we may access:

• Your email address
• Subscription status
• Basic profile details you choose to share

We use this information solely to deliver content and manage your subscription.

How We Use Personal Information

We use your information to:

• Send email newsletters and updates
• Respond to inquiries
• Improve our Site and content
• Analyze readership trends
• Comply with legal obligations
• Operate and manage Better Operators as part of Fractions Studio

We do not sell your information.

Sharing Your Information

We may share your personal information only with:

• Service providers (e.g., Substack, website hosting, analytics tools)
• Law enforcement if legally required
• Successors in the event of a business transfer

Fractions Studio does not share personal data with advertisers or data brokers.

International Transfers

Some service providers—including Substack—may process data outside Canada. We take reasonable steps to ensure compliance with Canadian privacy laws (including PIPEDA).

Your Rights

Depending on your region, you may have rights to:

• Access your data
• Correct inaccurate information
• Delete your data or request removal
• Withdraw consent for communications
• Request details about data processing

To exercise any rights, contact: hello@betteroperators.com

Data Retention

We retain personal information only as long as necessary for:

• Delivering newsletter content
• Operating the Site
• Fulfilling legal obligations

You may unsubscribe at any time.

Security

We use commercially reasonable safeguards to protect the information we collect.

Changes to This Policy

We may update this Privacy Policy occasionally. Updated versions will be posted here.

Contact Us

For questions, contact:

Fractions Studio
Email: hello@betteroperators.com
Location: Toronto, Ontario, Canada